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Electronic Visit Verification Setup

EVV Mobile App Download Instructions. Click Link Below:


Placing an EVV Using the Call In Option

EVV may be placed using an approved Patient phone, the Mobile App, or with an FOB device. This section covers each method of placing an EVV.

EVV Hotline Number: 1-866-883-5267

When Clocking In or Out by phone, the Caregiver must dial the Provider’s Time and Attendance phone number.

When the call is placed, the system reviews the number the call is originating from and matches it with an accepted Patient phone number. If the system cannot match the number from the Caller ID, the call is sent to the Call Maintenance Exception page.

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